About Us

Who We Are

Founded over 20 years ago, ARATOURS SA began its journey in the travel and transfer industry with a focus on exceptional service and professionalism. Through the dedication of our experienced team and professional drivers, we’ve expanded our reach, partnering with numerous agencies across Switzerland and beyond. AlpTransfer, one of the brands of ARATOURS SA, is located and operates in Zurich, Geneva, Bern, and Fribourg, establishing itself as a trusted provider of premium travel solutions.

Our years of commitment and passion have enabled us to develop a network of integrated travel and transfer services. By offering flexible solutions tailored to the needs of our customers, we strive to exceed expectations, delivering high-quality, convenient, and affordable services across Switzerland and its neighboring regions.

At AlpTransfer, we’ve perfected the art of premium service. By ensuring timely, secure, and responsible travel solutions, we’ve earned the trust and loyalty of countless customers. Our friendly, knowledgeable team is dedicated to sharing Switzerland’s magic with every guest—unveiling its breathtaking landscapes, diving into its rich history, and providing interesting insights into the country’s wonders. With AlpTransfer, no detail about Switzerland’s charm is ever overlooked.

Our success wouldn’t be possible without you—our valued customers. Your feedback, ideas, and support have been our driving force, inspiring us to innovate and improve at every turn.

We look forward to welcoming you to Switzerland and providing you with the luxury, comfort, and memorable experiences you deserve. Let us guide you on an unforgettable journey through one of the world’s most enchanting destinations.

Our Mission

At AlpTransfer, our mission is to create lasting, meaningful relationships with our clients. We are committed to delivering exceptional customer service through innovation, advanced technology, and a pursuit of excellence. By tailoring our services to meet every passenger’s unique needs, we aim to go beyond expectations, ensuring comfortable and memorable travel experiences in Switzerland and beyond. Your journey is our passion, and your satisfaction is our ultimate goal.

Core Values

Our core values guide us in everything we do. We prioritize respect by treating every client and partner with care and dignity. We show appreciation for the trust our customers place in us, and our commitment to delivering reliable, high-quality services is unwavering. Professionalism is at the heart of our operations, ensuring we uphold the highest standards in all aspects of our work. Our team’s deep knowledge of Switzerland’s landscapes and culture enriches every journey, while our diligence ensures attention to detail in every aspect of service. Finally, we pride ourselves on our flexibility, adapting to meet our clients’ unique needs and ensuring each trip is tailored for an exceptional experience.

Our Services

Private Airport Transfers

vip-assistance-at-zurich-international-airport

VIP Assistance at Zurich Airport

Car at Your Disposal Service

Business Transfers

Luggage Transfers

City Tours and Excursions

Door to Door Transfers

GPS Tracking System

Our GPS Tracking System is designed to provide ultimate transparency, convenience, and reliability for both our clients and operators. Through real-time tracking, clients can effortlessly monitor their driver’s exact location, ensuring peace of mind and eliminating any uncertainty about pick-up or arrival times. This level of precision allows passengers to plan their schedules more effectively and reduces wait times, creating a smoother, stress-free experience.

For our operators, the system is a game-changer in streamlining coordination and optimizing route management. It enables efficient communication, faster response times, and better resource allocation, ensuring that every trip runs seamlessly. With AlpTransfer, staying connected has never been easier, offering unmatched reliability and convenience every step of the way.

As a member of Switzerland Tourism, we proudly support the Swisstainable program to preserve the country’s natural beauty and cultural heritage.

Our fleet includes Tesla electric vehicles and hybrid Mercedes-Benz models, reflecting our dedication to reducing our environmental impact. We believe sustainable travel not only protects the planet but also supports local communities, ensuring Switzerland’s treasures are enjoyed for generations to come.

Also read about AlpTransfer at:

Reviews

What are others saying?

hawa e

Amazing and seamless experience from pickup to drop off the driver were attentive and the drive were very pleasant and professional worth engaging them for a great experience.

Michael B

Top notch! As we were pulling into the Basel Hauptbahnhof, the driver called me to let me know where he was outside the station. After that, we picked up our bags and were met by our driver...

Steve B

Phillips and Jeanie from AlpTransfer drove us from Interlocken to Montreux. When they picked us up from our Interlocken hotel, they offered us a route mostly via Autobahns which was the fastest route or taking a scenic route through Jaun Pass...

Penny

Our driver was early and waiting for us at our hotel in Lucerne to take us to the airport in Zurich. He was courteous, friendly, and very professional. The Mercedes was in perfect condition. I highly recommend this company!

KrathishB

Very professional communication was of highest level please go with them. Driver Paul and call Center was too good in reminding me about the pick up and time etc.

Dennis F

Alp Transfer was outstanding. They were punctual and the driver was very professional. I would highly recommend them.

BERNARDO C

Excellent service in communications all the time are diver was very professional and knowledgeable an on time to pick us up.

Petros K

Competent staff, brand new mercedes minivan, easy booking, easy communication. All we need is here. Thank you for your service

Jen P

I used Alptransfer for rides to and from the airport and could not have been more satisfied with the experience. Our driver, Adrian, was amazing! Not only did he make sure we got there on time, but he also went the extra mile by guiding us to our check-in spot...

Sarah M

We used this company for private airport transfer. Highly recommend. Punctual service. Comfortable cars. Helpful drivers. I liked that we were kept informed and were sent information telling us when to expect them.

Matt P

Driver was very friendly. He gave us some ideas of what to see in Geneva. Safe drive. He apologized for the curves around the mountain.

SafireDy

I am very grateful to AlpTransfer.com that the transfer was on time, and they even upgraded our ride to the elite Benz minivan! The car is brand new! There were 5 of us and there was so much room.

Hilary H

We had a transfer from Zurich airport to Lauterbrunnen and then the return trip a week later. Both journeys were impeccably completed by Andrew and then Stefan.Their driving was faultless - smooth, considerate and courteous...

Melissa C

Luigi was great. We were excited to head into Switzerland and he made the drive so easy. He pointed out things along the way and made sure we were all comfortable.

Saffron Walden

Airport transfer Geneva Airport to Lausanne Friendly service. Waiting in arrivals for us on time. Refreshments in taxi for our journey.

Pejman K

Miguel was amazing. Took us from Montreux to Gruyère and then to Zurich. Kids had to stop and he was so helpful. Great conversation and very knowledgeable. Highly recommend.

Jamie

Our driver Verner was superb. He drove us from our ski resort to Zurich (2 hours) safely and professionally but with a really charming personal touch. It was a pleasure to meet him and share our taste in music along the way...

NorthStar391592

We are a family of 6 adults and had a great transfer from Zurich airport to Lauterbrunnen station with AlpTransfer on our way to Wengen. Philippe was a wonderful driver...

Peter Y

Excellent service, Christian was on time and a great driver. The car was spotless and made the trip to Austria with my dog a memorable one.

John W

Wow! This is how companies should be run.Excellent communications via text and email throughout my vacation.Cars are all of immaculate standard,drivers are extremely professional and friendly...

Matt P

AlpTransfer was great. They were very helpful via email to plan our trip. They were responsive and reached out to confirm before our arrival. Our driver, Verner, contacted us upon arrival and met us in the arrival lounge...

David K

Brilliant both ways - helpful, flexible, professional and just got the job done. You pay for what you get I believe and Mercedes is the way forward

Petros K

Excellent service, Johan was very professional! Smooth drive. We will use in the future. Thanks for customer service as well, very quick answer per phone

David S

A great service - punctual, super-helpful and the car was very clean and comfortable. This is the way to travel. Would totally recommend!

Ironwine72

Absolute first class private transfer service round trip from Zurich Airport to Andermatt. Best company by far. Clean, professional vehicle and driver. Modern use of tech to reserve, text status, etc.

Amanda A

Best Transfer ever. Extremely polite, on time and available. So I strongly recommend them whenever coming to Switzerland.

LunnFamily

Great service. Comfortable vehicles in great condition and safe drivers. Met us at required times and places with no stress at all.

Kweesey

Super timely and efficient responses. Friendly and informative driver. The 5-hour drive was a blast. Highly recommended!

Mark L

Wonderful vehicle, very luxurious, with great wi-fi available in the car. The ride itself was smooth with no problems at all, a little over 2 hours went really fast without any headaches or hiccups...

Darren P

Awesome service both ways from Zurich to Grindlewald with six people. Great vehicle, great drivers. Would recommend

Louise R

Excellent transfer company, I highly recommend Alp Transfer. Both outward and return drivers were friendly and helpful. Vehicles were clean and comfortable. There were 4 of us with a lot of luggage plus skis and our drivers made it very easy...

Terry B

Our driver was knowledgeable courteous and very very diligent and informative. Pick up was on time and even helped us get a cart at the airport.

Liz P

Seamless, efficient service from booking to the actual trip. I was kept informed through email and text messages. The customer representative was warm and friendly and very helpful. The driver was waiting for us and was also friendly and helpful.

Glenn B

The driver was pleasant, conversational and informative. She packed our bags on the vehicle and removed upon arrival at our hotel.

Mark B

A1 Transfer. Miss Christina was a great driver. She was waiting for us in arrivals as stated. Got us to our hotel with no issues.

Nelli H

We used the alp transfer service today for back to Geneva nash hotel. Laurent was very competent, smooth drive in the mountain roads. Highly recommended.

Delia P

Excellent service.Driver was early at our hotel and helped us with our many bags. I would highly recommend this company...

NYCMama12

Drivers were on time and friendly. Easy to connect with and clean large transports. I would highly recommend them to and from any ski resort areas.

Dr I S P

The driver was very polite and professional, easy to liaise with and we had a smooth and pleasant transfer - we would highly recommend them

NYCMama12

The driver met us on time in arrivals, and got right on the road to the Alps! Nice new vehicle, Comfortable and provided water.

Robin M

We arrived and Milten our driver was waiting for us. He helped with our bags & escorted us to a luxury vehicle, where cold water was waiting. On our way to our lodging, he shared some interesting facts about Switzerland.

Chris P

Excellent service. Great driver. Really hot day, so car as advertised with aircon was essential. The Brünig pass is hair raising with all the hairpin bends navigated expertly by our driver. Would 100% recommend

Misczimlich

Excellent service and good communication. Our driver provided great tips about the area as well. Highly recommended!

Derek B

Airport pick-up was quick and efficient despite weather, flight delays and traffic derisions. I would readily use this service again

Heather N

Picked up at time requested, Eugen was wonderful. Safe driver and very nice. Beautiful drive and lovely car

John B

Service was exceptional. On time, comfortable, the driver was charming and polite. I wouldn't hesitate to use them again

Michmich26

Very friendly driver, punctual and professional service. Easy to book, upgraded our van and excellent communication.

Stephany M

Driver was waiting as expected. His car was right outside the door so it was super convenient. Mercedes was new and clear. Pricey but would recommend for reliable service!

Nato

Driver arrived ahead of schedule and was driving a very well maintained (and upgraded) Mercedes SUV. He was very courteous and helpful with luggage. Smooth trip to the airport where he found a very convenient drop-off point.

Ano

The driver was on time and extremely helpful. The drive was very agreable. We were very happy about the provided service.

Christopher

Great car, even better driver. Professional, intelligent and kind service. Driver polite and knowledgeable.

Sofiya

It was a great experience. The driver was on time assisting with the luggage and taking us to our hotel, very professional and polite.

Paul

Great experience. Brand New Electric Mercedes EQV. Christian a Very friendly driver which gave us smoth transfer to Zurich Airport.

Petros

Nice trip with Christos. Carefully driving all the route. Will be glad to repeat in the futur, very recommended, much better than the train. Thanks.

Robert

Easy booking, booked on the same day, had to change car which was handled efficiently as well. Most importantly, I had to call 2 times and the phone was picked up directly, and helped promptly

Ian P

Good communications. Shared pin pick-up point. Claudio was a polite and efficient driver. Thank you.

Tommydtraveller

Serre Chevalier to Geneva transfer.

Exceptional service, great communication even texted me to confirm size of car seat for our baby. Driver was excellent, v accommodating and pleasant. I highly recommend this service.

Nirad K

Private transfer Zürich train station
During our recent travels across Europe we have had to use many transfer companies from train stations to our hotels and back. I must say that the team from Alp Transfer in Zurich have been the best so far...

Keith A

Impeccable service !!

We used Alptrasnfer for VIP clients from Sion & Geneva to Verbier, communication was swift & services was the best !!

nrsoztrk

I strongly suggest their services

We have arranged 2 transfers :
-From Basel to Klosters
-From Klosters to Zurich Airport
Both transfers was amazing, on time, clean vehicles ...

Owen D

Highly recommend

The driver arrived 15 minutes ahead of schedule and sent a text message. I had no idea he was the transfer because he turned up in a $140000 car! It was a new Tesla S Model...

ERIKA L

Used Alp Transfers twice while we were watching Laver Cup in Geneva. Once 23:00 at night and once 04:00 in the morning - really terrible times. Both times punctual, friendly and just good, old-fashioned wonderful service...

Saurabh D

Excelleny,Prompt,reliable, hassle free service. Chauffers are knowlegable and courteous.Booked car in two occasions and both the time car reached on time.Cars are in excellent condition. Special mention of Marius who was the chauffer...

Coralie

Family transfer

Our driver was brilliant very helpful. He made us feel welcome as a family member. Thank so much.
The size of the vehicle was great n we had enough room for everyone n luggage...

AA Colc.

Cannot praise AlpTransfer enough. We were met by Tomas at Zurich on a slightly delayed flight from London City. We located him easily and the journey thereafter to Interlaken was pleasant and hassle free...